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Bissell Centre

May 29, 2020


Assertive Housing Worker & Follow Up Support Worker (3 Positions)


Through our vision of eliminating poverty in our community, and guided by a passionate concern for the dignity and well-being of each individual, our work is based on building relationships, hope and trust. By addressing multiple needs, Bissell Centre provides a holistic approach to helping families and individuals.   For more information, please visit


These are exciting positions reporting to the Team Lead of Homeless to Homes and Team Lead of Outreach Housing Team. These positions will occasionally be exposed to physical and/or verbal abuse.


Assertive Housing Worker – 2 Positions

This team will seek out homeless individuals and work with them to secure and sustain housing that is both affordable and meets their needs and aspirations. 


Specific responsibilities of the position include:

  • In collaboration with centralized intake, the Drop in, and partner organizations, locate, identify, and engage participants looking for housing. Including assertive outreach in the river valley and on public land. This also includes shifts at the EXPO centre whereby the majority of services have been moved in light of the existing COVID-19 response for inner-city agencies/community members.
  • Identify and provide participants with informed choices in their housing search.
  • Assist participants with move-ins using the least intrusive alternative.
  • Facilitate a smooth transition to the Follow Up worker.
  • Provide crisis intervention and safety planning.
  • Maintain strong relationships with partner organizations and Landlords.
  • Hours of work will vary based on the need of the community.


Follow Up Support Worker – 1 Position

H2H is based on the Housing First strategy which involves a focus on housing homeless people and then providing services in a client centered, solution focused manner. 


Specific responsibilities of the position include:

  • Provide Intensive Case management services to up to 20 Homeless to Homes participants.
  • Assist participants with community integration, life skill development, financial stability, socio-recreational interaction, and housing stability.
  • Ensure monthly rent payments are paid to the landlord.
  • Other duties as required.

The ideal candidate would possess the following qualifications:

  • Degree or Diploma in Social Science or related discipline
  • Minimum of one year related employment experience
  • Alberta Class 5 License (non-GDL), satisfactory driver’s abstract and a vehicle
  • If applicable, all Social Workers employed at Bissell need to be registered with the ACSW within 3 months of hire date.
  • Familiarity working with high risk populations and an understanding of Aboriginal cultures, history and current issues
  • Familiarity with issues of poverty, homelessness and Edmonton’s urban core


Additional Screening Requirements:

  • Alberta Class 5 License (non-GDL), satisfactory driver’s abstract and a vehicle
  • Criminal Record Check
  • Child Intervention Check


Bissell Centre offers above average industry benefits including; employer subsidized medical and dental benefits, life insurance, disability, outstanding vacation and more! Early mornings, and occasional evenings and weekends will be required. 


Interested candidates are invited to submit their resume and cover letter by June 1, 2020 to:


Julie Strome

Manager, Housing Services

Bissell Centre

10527 - 96 Street

Edmonton, AB T5H 2H6



We thank all applicants for their interest. However, only candidates selected for interview will be contacted.


Bissell Centre is an equal opportunity employer who is committed to diversity within our community and welcomes applications from all qualified individuals regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, or disability. Bissell Centre is committed to the principle of equal employment opportunity for all employees, in accordance with provincially and federally legislated protected grounds.

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