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Family Support Worker

Apr 01, 2022

Family Support Worker
Permanent, Full-Time / 37.50 hours per week
We are looking for a dynamic FAMILY SUPPORT WORKER that is passionate about creating meaningful connections with children, families, and the community!
KARA Family Resource Centre is an Edmonton based non-profit organization that has been supporting children and families since 1984. We provide support, guidance and educational opportunities to families and young children that promote increased capacity for both children’s development, parenting skills/knowledge, and family wellness. For more information regarding our diverse programs and services, visit
The Family Support Worker (FSW) provides one-on-one and group support to individuals and families. The FSW plans, prepares, and facilitates parent education sessions to achieve identified program goals and outcomes unique to individual participant and group needs. Additional one-on-one support is provided to families through a strength-based approach. The FSW creates connections with other agencies, makes supportive referrals for families, and promotes and fosters a close connection within the community, enhancing the accessibility and quality of diversified supports for families.
1. Conduct assessment interviews to determine client service needs.
2. Assist client in establishing and meeting personal and familial goals, based on client’s unique needs.
3. Develop, implement, and evaluate strategies related to achieving client goals.
4. Perform regular one-on-one support through in-person client sessions.
5. Ensures that accurate program and client records are maintained in a confidential manner in accordance with the policies and standards of KARA Family Resource Centre and adheres to the contractual requirements of the Province of Alberta, Family and Community Support Services and other funders.
6. Facilitate education groups, networking groups, recruiting clients, organize groups, research educational topics, arrange for guest speakers and perform other related activities.
7. Maintain professional growth and a current knowledge of professional and community resources.
8. Provide ongoing evaluation and assessment of the programs and services with the goal of maintaining an effective, efficient quality service delivery model.
9. Is familiar with Child Welfare and Protection issues and maintains a working knowledge of the Ministry of Children’s Services policies and procedures. Maintains a positive working relationship with personnel of other community organizations to collaboratively provide services to clients and community.
10. Maintains broad and solid knowledge of community services, parenting services, resource persons and other resource material on parenting and family issues. Dispenses this information to other staff, service providers, families, and the community as appropriate.
11. Network and collaborate with other program staff, support workers, supervisor (case review), social workers, parents, teachers, and other professionals.
12. Attend and represent KARA Family Resource Centre at community events, meetings, and projects as required.
13. Ensure excellent practicum experiences for practicum students by providing student mentorship and supervision as required.
14. Participates in and contributes to KARA Family Resource Centre committees and community committees that are relevant to the agency or the community.
• Solid knowledge of child development, parenting theory and skills.
• Specialized skills and demonstrated competency in the areas of trauma informed practice, family dysfunction, addictions, and other related areas.
• Demonstrated proficiency in written, oral and interpersonal communication skills.
• Required to work in a dynamic environment which may call for adaptation to the emerging trends/demands. A high level of motivation and sensitivity is required to effectively deliver services to a variety of individuals.
• Be highly motivated to complete tasks/duties/daily maintenance in a timely manner.
• Commitment to a problem-solving approach.
• Represent KARA Family Resource Centre in a positive and professional manner when in contact with outside agencies, professionals, or community.
• Demonstrated competency for and understanding of community-based service delivery.
• Ability to work effectively with program staff, volunteers, and non-profit or publicly funded groups, agencies, and organizations.
• Ability to identify sensitive issues and maintain confidentiality.
• Must be sensitive to and respectful of cultural and lifestyle diversity.
• Must have an appropriate valid Driver’s License and a reliable vehicle.
• Human Ecology / Family Science Degree, and/or Child and Youth Services Worker Diploma and/or Social Work Diploma and/or a combination of relevant training, education, and experience.
• Training and/or experience in adult facilitation/instruction, child development and family dynamics.
• Minimum three years recent related experience working with young children and families, Family Resource Programs and/or programs and services that support children and families.
• Experience working in a not for profit, human services agency would be an asset.
• Experience working with vulnerable populations, individuals with special needs, and multi-cultural groups including First Nations.
• Current Standard First Aid Level C CPR/AED certificate.
• Food Safe an asset.
• A pleasant and positive work environment
• Competitive wages
• Opportunities for learning and development
• Employee benefits
Job Posting Closing Date: April 8, 2022 4pm
Anticipated Start Date: As soon as possible
Please include a cover letter clearly indicating the posting number ( FSW008 ) and detailed resume outlining your qualifications and related experience for the position.
Apply to:
KARA Family Resource Centre
Attention: Darby Wilkinson, Executive Director
Successful candidates will be required to provide a current and satisfactory Criminal Record Check / Child Intervention Record Check preceding your start date.
COVID 19: KARA Family Resource Centre has a mandatory COVID-19 vaccination policy. In accordance with this policy, all employees, volunteers, and clients must provide proof of full vaccination or provide a negative result to a rapid antigen screening test once every 72 hours during the work week. The cost of the rapid antigen screening test will be at the employee’s own expense and will be completed on the employee’s own time.
We thank all applicants for their interest however only those applicants selected for an interview will be contacted.
We are an equal opportunity employer committed to hiring a diverse workforce.