Business student Gideon completes his internship under the leadership of “fun, energetic and supportive” managers at Enterprise
Leder Students Bring Solutions to the City During Construction in Internal Case Competition
Our internal case competition this year focused on the loss to businesses due to city construction. We partnered with the City of Edmonton to create a case where our students could come up with solutions for the City of Edmonton and small businesses around the city to manage the loss they face when there is construction.
As a frequent small business visitor, I often see a blocked road or lots of construction and it immediately turns me in the opposite direction. Often times I don’t even bother trying to get to the final location if there is lots of construction. So, the city and small businesses wondered, how we can come up with a solution to aid small businesses who are struggling due to the lengthy construction time periods.
Seven teams were formed, and they got to work interviewing businesses, looking at other cities who have programs in place to reduce the impact on small businesses, and creating a solution. All the teams had awesome ideas, but one team truly had a good understanding of a way to mitigate the impact. Faith Carnegie, Diquita Cardinal, Jenae Charlebois, and Deserinque Ricketts, decided on creating a Construction Mitigation Program. This would involve having communication and public meetings so that construction workers, business owners, and customers could have a voice in what would help to minimize construction disruption. The program would also include free advertising around the city for particular businesses in construction zones. A few more perks to the program would be partnering with underground parkades to provide additional free parking, street art, and grants for businesses facing long term construction. Finally, the program would have program liaisons who would be in charge of communicating with the businesses to keep updated on the struggles they are facing and find ways in attempt to resolve the issues.
It is great to have the opportunity for our students to help solve, real-life and current issues. A big thank you to the City of Edmonton for partnering with us and a congrats to all the teams who came out and participated. We are looking forward to what next year’s case might bring!
Gideon Bellens, 4th year Bachelor of Commerce student, and former resident of New York City, is completing his internship this summer at Enterprise car rental.
Gideon works at the busiest Enterprise branch in Northern Alberta and a corporate office location. As an intern, he does a variety of tasks including volunteering in the community, marketing work, inspecting rental cars, cleaning cars, and many customer service duties. He is learning to multitask, balancing in-person clients and phone calls, paperwork, and trips to pick up clients.
Through his internship, Gideon is learning customer service skills he feels he can apply to his future career. He is perfecting his ability to create a relationship with customers and deliver excellent customer service.
Gideon is enjoying his internship at Enterprise. He speaks very highly of the program as it pushes him out of his comfort zone. The internship encourages him to grow and puts him under the leadership of “fun, energetic, and supportive” managers.