FAQs

Logging into the library is required when searching for physical and electronic materials.  

The search box on the main page.

• enter your search terms and on the next page,
• click on the banner at the top of the screen
• enter your EBSCO account login OR find Kings in the "Find Your Institution" list
• the NEOS Authentication page for King's login screen will appear 
• enter your barcode (on your King's ID card) and PIN
  • PIN: last four numbers of your student number (employees use last four numbers of your phone number)
  • Barcode: enter all the numbers on the bottom of your ID card (don't include the stars)

Your barcode has thirteen numbers and is found on the bottom of your Student ID card.  Your PIN is usually the last 4 numbers of your Student ID, unless you changed it.  

Requests for NEOS Materials

Holds may be placed on items within the library catalogue. You can request that items be delivered to King's for pickup.

• During fall and winter semesters delivery of materials between NEOS libraries are on Mondays, Wednesdays, and Fridays.   (delivery is reduced to one time per week from May through August).
• If available, materials from other libraries may arrive at King's anywhere between one to three working days. Materials requested from NEOS libraries outside the city of Edmonton may take two or three days longer to arrive.
• Please note there is no way to predict how soon holds may be available. 

Requests for Materials Outside NEOS

King’s students and employees may request books and articles not available within NEOS by Interlibrary Loan. Delivery times vary and there may be costs which may be communicated to the requestor before the material is requested. 

NEOS Centralized ILL form

You will receive an email to your King's email when your holds are available for pickup. 

To view the status of your holds:

• Login to My Account and view the information provided under the "Holds" tab.
• Check the "Holds Shelf" in the Library. Your items will be filed by the first three letters of your surname, and the last four digits of your barcode.

Holds are returned to their home institution if not picked-up within five days from their date of arrival.

The library has eliminated fines on everything but overdue recalled items, equipment and reserve material. Beginning in fall of 2022, this includes items borrowed from other NEOS libraries. As always it is important that you check your King's email for notices from NEOS. You might receive a recalled item once you've had an item for 10 days, there is not guarantee that you will have it the entire 6 week loan period. 

To view your library fines online go to My Account.

You can pay fines in person using cash, credit card, or debit, or you can pay online at: OnLine Payments

For fines information, contact the Library by email: library@kingsu.ca

Finding Music Scores

1. Open the NEOS Catalogue 
2. Click on the button that says, "Advanced Search." 
3. Enter the composer or title of the score.
4. In the library drop-down menu, select "King's University" to limit your results to items in the King's music collection.
5. In the Type drop-down menu, select "Musical Score." 
6. Click "Search."
7. From the results screen, click on the title you want to view. 
8. If it is at King's
   • you will need the call number to locate the item in the library.  Example call number: MT 245 P5810 2015 
   • Go to the music scores located in the Curriculum room. Use the call number to locate the book on the shelf. If you need help, please ask a staff member. 
9. If it is not at King's
   • click on Place Hold and log in with barcode and PIN
   • select pick up location as King's University
   • click on Place Hold

The library has online access to: The Classical Scores Library

The Reserve Collection is located at the Library Service Desk. The purpose of this collection is to provide access to materials required or essential to a course. Loan periods vary, though the most common is two hours.

Click here to learn more about the the Library's Reserve Collection.