FAQs
How do I get access to library books and e-resources?
Go to the library webpage and start searching using the search box.
To use the search box on the home library page:
- enter your search terms and you will be asked to sign into your King's account if you want to investigate, place holds or interlibrary loans on any of the items in the search results
- use your King's email, and the password you use to sign into campus email/Moodle.
- You no longer need to login in with your barcode or PIN!
How do I access my library account?
To access your library account, click on the “My Account” quick link on the library website and follow the steps below:
- On the sign-in selection page, select “King’s University Current Students and Staff Login”. You may optionally check off the box that says “remember my selection for 60 days” to bypass this step for the next 60 days
- Log in using your King’s University email and password (the same email and password you use to access Moodle)
You can also access your account while searching by using the “sign in” button in the header or footer menu of the search results page.
Once you are signed in you can manage your library account online, including managing your requests, checked out items, and saved searches.
* You no longer need to login in with your barcode or PIN!
How do I place holds? How do I request materials not at King's?
You are only able to place holds on items that are available in the King’s library collection. For items outside of the King’s collection, you will need to visit the holding library and set up an account using your student ID card. Reach out to staff for more information about borrowing materials not at King’s.
Holds may be placed on items using the library catalogue. Holds will be set aside for you at the service desk and you will receive an email when they are ready to be picked up. To place a hold, click on the item in the search results to be taken to its detail page, and follow the steps below:
- Click on the button that says “Place Hold” in the Access Options box.
- Log in to your King’s Account (if not already signed in). Select the option that says “King’s University Current Students and Staff Login”, and then use your King’s email and password to sign in.
- You will be redirected to a new page to add any additional details regarding your hold. When ready, hit “Submit” at the bottom.
How do I check to see if my holds are ready for pickup?
You will receive an email to your King's email when your holds are available.
To view the status of your holds:
- Log in to your account and view the information provided under the "Holds" tab.
- Check the "Holds Shelf" in the Library. Your items will be filed by the first three letters of your surname, and the last four digits of your barcode.
Holds are removed if not picked-up after five days.
How do I view and pay library fines?
King's Library has eliminated fines on most items except for late recalled items, equipment and reserve material. It is important that you check your King's email for notices from the library. You might receive a recalled item once you've had an item for 10 days, there is not guarantee that you will have it the entire 6 week loan period.
Also, verify the date of the email, you may have already returned items if you do not monitor your email often.
For fines information, contact the Library by email: library@kingsu.ca
How do I use library e-resources off campus?
King’s Library e-resources are available to all students and employees both on and off campus. When you access these e-resources while off-campus, you will be prompted to authenticate with your King’s email and password. To authenticate, follow the steps below:
- On the sign-in selection page, select “King’s University Current Students and Staff Login”.
- Use your King’s email and password to sign in (this is the same email and password for signing into Moodle). If prompted, complete the steps for 2-Factor authentication.
Once you have completed these steps you will be able to access e-resources as if you were connected to campus wifi.
How do I search for Reserves?
To access a list of all course reserves (including print items and electronic items), click on the “Course Reserves” Quicklink on the library website.
If you are already in your account or searching in the catalogue, you can access the course reserves by clicking on the “Course Reserves” link in the top left corner (next to the link for Advanced Search). If you are on mobile, the course reserve link will be in a dropdown menu called “Quicklinks”
If your reserve is an electronic item, you can click the link provided on the course reserve page and be taken directly to the resource. If the reserve is a print item, you will need to come to the library service desk to borrow the item.